For an exhaustive list of known 2024-25 FAFSA form issues, visit the Federal Student Aid Knowledge Center.

Open Issues

PARENT WITH NO SSN UNABLE TO START FAFSA FORM FOR STUDENT OR CONTRIBUTE TO AN EXISTING FORM

Description: If a parent with no Social Security number (SSN) starts the 2024-25 FAFSA form for a student, the parent will receive an error message on the “Student Information” page. This incorrect error message states that the user is “unauthorized to act on behalf of the student since they already have a 24-25 FAFSA form” even if the student has not started an application. A parent with no SSN also is not able to contribute to the form, even if the student starts the application and invites the parent to contribute.

Workaround: There is currently no workaround for a parent without an SSN. A student may start the application, but the parent will not be able to contribute the parent information. The student and parent will be able to complete the 2024-25 FAFSA form online once the issue is resolved.

UNABLE TO ADD SPOUSE OR OTHER PARENT AS NON-REQUIRED CONTRIBUTOR IF SPOUSE OR OTHER PARENT DOES NOT HAVE SSN

Description: If a student or parent is married and filed jointly with the current spouse, the student or parent must enter the spouse’s personally identifiable information but does not need to invite the spouse to contribute to the 2024-25 FAFSA form. If the spouse does not have a Social Security number (SSN), the student or parent will be unable to complete and submit the FAFSA form.

Workaround: There is currently no workaround to this issue. The student or parent will be able to complete and submit the 2024-25 FAFSA form online once the issue is resolved.