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Our Mission

We lead with a commitment to equity, access and success.

Our values are the embodiment of that commitment and our dedication to it. As a department, we are welcoming and supportive, finding ways to solve the puzzle of how you can pay for the costs of a college education. There is no one way. Individuals require individual attention. To that end, we’re here to show financial aid is more than just numbers on a page. Your journey is our journey, from the day you choose CSU as a potential school to the day you leave here, diploma in hand.

Our Vision

In addition to adhering to CSU’s Principles of Community, we also highly value the following principles in the Office of Financial Aid. 


Our integrity provides the foundation which supports the other values critical to the operation of a healthy, functional department. Honesty, responsibility, and the willingness to do the right thing provide direction and foster trust in our shared commitment to our goals. 


Respect for ourselves, each other, and all of our clients opens doors, removing obstacles that inhibit the open and courteous discussion of issues affecting us all. Respect allows us to empathize with students, families, and one another. Mutual respect between colleagues leads to the sort of collaboration we need to solve our collective problems.


Since we operate in a highly regulated profession, we must be accountable for our actions and those of our department. Taking responsibility for our decisions protects the integrity of our programs.


In all actions, we strive for excellence. The pursuit of excellence demands individual and collective ideas to keep us on track. In a profession where the rules and the tools often change, the innovation that springs from fresh ideas is a must.


Maintaining proper balance in our lives allows us the flexibility to navigate even the most unexpected challenges and the stamina to meet the demands of our busy days. Taking the time to enjoy life sharpens the mind and refreshes the soul.