When Contacting Our Staff:

• Include your CSU student ID number in all correspondence
• You should never submit your Social Security Number nor credit information to us by email
• Do not attach documents to email, instead use our Secure Document Upload
• To be sure you receive messages from us, add FinancialAid@colostate.edu to your contact list and/or Safe Sender list so our responses are not flagged as SPAM

Phone

(970) 491-6321

Our phones are open during the following hours:
Monday – Friday
9 a.m. – 4 p.m

Please note, during peak times there may be longer holding times

Secure Upload

You must have your CSUID to upload documents.

Accepted document types: .doc, .docx, .pdf, .img, .jpg, .jpeg, .png, .gif, .tiff, .tif, .rtf, .xls, .xlsx

Document size limit: 4 megabytes

Email

Financial Aid & Billing:
FinancialAid@colostate.edu

Special Programs:
This email is used for financial aid questions related to Education Abroad and Distance Learning programs/Online courses.

SpecialPrograms@colostate.edu

Mailing Address

Colorado State University
Office of Financial Aid
1065 Campus Delivery
Fort Collins, CO 80523-1065

Fax

Be sure to include your CSU ID on any faxed documents to ensure they are properly indexed to your account.

(970) 491-5010