Many of you are reaching out right now with questions related to the fall semester. We have a robust Frequently Asked Questions page to address some of your most common questions.
Students:
When contacting the Office of Financial Aid, you’ll need provide your name and CSU ID number. It’s important to email our office using your CSU email address. For in-person visits, be sure to bring your CSU ID card or a photo ID.
Parents & Support People:
Students’ education records are protected by FERPA once they start attending college. Without a Student Consent to Release Education Records, we’ll only be able to discuss general financial aid, billing, or residency questions with you.
Have Documents to Submit?
You can send us documents we’ve requested by using our Secure Document Upload link. You must have your CSUID to upload documents.
Accepted document types: .doc, .docx, .pdf, .img, .jpg, .jpeg, .png, .gif, .tiff, .tif, .rtf, .xls, .xlsx
Document size limit: 4 megabytes
Fall & Spring Office Hours
The Office of Financial Aid is open to drop-in visits, Monday – Friday 9AM – 5PM MT; no appointment is needed. Students and their families are also welcome to call our office with questions Monday – Friday 9AM – 4PM MT. Hours are subject to university holidays and closures.
Phone
Hold times may be longer during peak operating hours.
(970) 491-6321
Sponsor Billing:
For questions related to third-party sponsor billing please reach out to Sponsored Accounts:
In-Person
Come visit us on the 1st floor of Centennial Hall, at 1000 Libbie Coy Way.
Mailing Address
Colorado State University
Office of Financial Aid
1065 Campus Delivery
Fort Collins, CO 80523-1065
When emailing our office:
- Include your CSU ID number in all correspondence
- Never submit your Social Security Number to us by email
Fax
When faxing our office:
- Include your CSU ID number on all faxed documents
- Confirm with us your faxed document(s) has been received