When Contacting Our Staff:

  • Include your CSU student ID number in all correspondence
  • You should never submit your Social Security Number nor credit information to us by email
  • Do not attach documents to email, instead use our Secure Document Upload
  • To be sure you receive messages from us, add FinancialAid@colostate.edu to your contact list and/or Safe Sender list so our responses are not flagged as SPAM

Have an outreach request?

The Office of Financial Aid will close at 3pm Wednesday, November 25th. Normal business hours will resume after fall break on Monday, November 30th.


(970) 491-6321

Our phones are open during the following hours:
Monday – Friday
9 a.m. – 4 p.m

Please note, during peak times there may be longer holding times

Secure Upload

You must have your CSUID to upload documents.

Accepted document types: .doc, .docx, .pdf, .img, .jpg, .jpeg, .png, .gif, .tiff, .tif, .rtf, .xls, .xlsx

Document size limit: 4 megabytes


Financial Aid & Billing:

Special Programs:
This email is used for financial aid questions related to Education Abroad and Distance Learning programs/Online courses.


Mailing Address

Colorado State University
Office of Financial Aid
1065 Campus Delivery
Fort Collins, CO 80523-1065


Be sure to include your CSU ID on any faxed documents to ensure they are properly indexed to your account.

(970) 491-5010