When Contacting Our Staff:

  • Include your CSU student ID number in all correspondence
  • You should never submit your Social Security Number nor credit information to us by email
  • Do not attach documents to email, instead use our Secure Document Upload
  • To be sure you receive messages from us, add FinancialAid@colostate.edu to your contact list and/or Safe Sender list so our responses are not flagged as SPAM


The Office of Financial Aid is located in Centennial Hall, at 1000 East Dr.

Feel free to drop-in and meet with a counselor- no appointment necessary.

Monday – Friday
9 a.m. – 5 p.m., Fall and Spring
9 a.m. – 4:30 p.m, Summer

Secure Upload

You must have your CSUID to upload documents.

Accepted document types: .doc, .docx, .pdf, .img, .jpg, .jpeg, .png, .gif, .tiff, .tif, .rtf, .xls, .xlsx

Document size limit: 4 megabytes


Our phones are open during regular business hours. During peak times there may be longer holding times.

(970) 491-6321

Monday – Friday
9 a.m. – 5 p.m., Fall and Spring
9 a.m. – 4:30 p.m, Summer


Be sure to include your CSU ID on any faxed documents to ensure they are properly indexed to your account.

(970) 491-5010


Financial Aid & Billing:

Student Employment:

  • Include your CSUID (on your bill and on RAMWeb)
  • Do not submit your SSN nor credit card information
  • Do not attach documents (use Secure Document Upload)

Special Programs:
This email is used for financial aid questions related to Education Abroad and Distance Learning programs/Online courses.


Mailing Address

Colorado State University
Office of Financial Aid
1065 Campus Delivery
Fort Collins, CO 80523-1065